Unlocking E-Commerce Growth: A Case Study

This case study focuses on a leading global e-commerce company that faced immense customs complexities importing goods from Great Britain to Ireland, slowing down their supply chain and hindering Irish expansion goals.

With massive shipments containing on average 1,000 HS codes, completing intricate customs declarations was extremely difficult and time-consuming. As filing paper-based forms across multiple and separate customs agencies was manual and labour intensive, they avoided direct Great Britain-Ireland routes despite proximity advantages.

Instead, they expensively shipped through the Netherlands, across the UK, into France and finally Ireland – adding transit times and logistics overheads as well as also constraining their warehouse and fulfilment responsiveness.

By instantly populating data across several customs documentations, Digicom eliminated repetitive form re-entries. Auto-lodging declarations further accelerated procedures while real-time tracking of their customs declarations’ status brought visibility.

Specifically, Digicom auto-populated 1,700 commodity code entries in under 1 hour – easily handling this customer’s order volumes and enabling UK-Ireland expansion. Backed by Digicom’s customs digitisation, the e-commerce leader gained:

(1) Shorter delivery routes and reduced logistics overheads.

(2) Faster customs clearances, turnaround and revenues.

(3) Scalability to swiftly capitalise on Irish consumer demand.

(4) End-to-end supply chain transparency and control.

By innovating a breakthrough solution to border complexities, Digicom fuelled this customer’s ambitions to lead global e-commerce growth from Ireland.

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Fast. Automatic. Cost-Effective.

Digicom consolidates complex customs processes into one unified automated platform – providing end-to-end customs digitisation between unique UK, Irish and EU regulations. Our Single Point of Entry breakthrough enables streamlining multi-country filings into one workflow, as showcased in this case study.

Digital customs is the future. Are you ready to streamline your customs operations? Contact us today to find out more.

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